Lexmark International Recalls 43,510 OEM Printer Units Due to Fire Hazard.

Lexmark International has issued a recall for approximately 43,510 units of its MS725dvn and MX725adve specialty printers due to a fire hazard. A metal part inside these printers may become dislodged, posing a potential risk of fire.

Recall Details:

The recalled printers are designed for printing on a variety of materials, including paper, vinyl signs, banners, and other plastics. The affected models, MS725dvn and MX725adve, are distinguishable by the model numbers located on the top cover and door of the printers. The MX725adve model also features a large multifunction sorter on top. The printers are primarily white in the front with black tops and sides, and the Lexmark logo is prominently displayed in green on the front of the units.

Affected Units and Remedy:

Consumers who have purchased one of these affected models are urged to stop using the printers immediately. Lexmark will provide a free repair part that snaps into place inside the printer’s rear access panel.
To request a repair, customers should contact Lexmark via their toll-free number 866-470-1574 (Monday through Friday, 9 a.m. to 9 p.m. ET) or email safety@lexmark.com. More information is available at Lexmark’s recall page on their official website.

Incidents and Injuries:

While Lexmark has received two reports of the printers overheating, including one incident of a fire, no injuries or significant damage have been reported. Despite this, the company is prioritizing customer safety by issuing the recall.

Retail and Distribution:

The recalled printers were sold online through Lexmark’s official website, as well as third-party distributors including CDW Logistics, Tech Data Product Management Inc., and Insight Direct USA Inc. The units were available for purchase between June 2018 and November 2024, with prices ranging from $1,000 to $4,200.

Importer and Manufacturer Information:

The recalled units were imported by Lexmark International Inc., based in Lexington, Kentucky, and were manufactured in China.

For consumers in Canada, an additional 4,000 units were sold and are also part of the recall.

If you own one of the affected printers, make sure to take immediate action to ensure your safety by following the recall instructions and contacting Lexmark for further assistance.

Recall Number: 25-090

This recall is being conducted in conjunction with the United States Consumer Product Safety Commission (CPSC) and is identified by Recall Number: 25-090 under the Fast Track Recall process.

Stay informed and take the necessary steps to protect yourself and your property.

Information source: TonerNews.com